When you first walk into our waiting room at Spry, you’ll sense that something is different. It might be the décor – our offices don’t look or feel like medical offices at all. It might be the staff – we know your name, offer you a refreshment and greet you like a friend.
But then as you take a seat, it finally occurs to you: there is nobody else in the waiting room. You’re the only patient there.
That’s how we planned it.
At Spry we keep our patient volumes low. When you arrive for your appointment, you will see your doctor as scheduled.
But convenience isn’t the only reason we limit the number of patients we see. We believe our “bigger isn’t necessarily better” philosophy offers a wide range of other benefits that ultimately lead to better care:
It allows for extended and meaningful visits. By having fewer patients, we are able to spend more time with each of them. Every scheduled appointment is at least 30 minutes. But if you need more time we have the flexibility to accommodate you. Longer appointment times allow us to have deeper conversations, enable us to explore your health concerns more fully, and give us the opportunity to really get to know you as a person.
It allows us to be thoughtful in your care. Even when we’re not seeing you in the office, we’re still thinking about you. With fewer patients and fewer appointments, we have more “downtime” built into our days. We use this time to delve deeper into your health issues, consult with our partner physicians, and consider fully all the alternatives regarding your treatment and care. We also look at your health from a long-term perspective, so that we can be proactive and address potential concerns early.
It gives us the opportunity to collaborate. In a practice with only two physicians, we often take the time to consult each other regarding our patients. Both Dr. O’Byrne and I have unique experiences and perspectives to share. By working together, we are able to arrive at solutions we may not have considered otherwise.
It gives you consistent care. At Spry, you see the same doctor every time. Which means you don’t have to answer the same questions over and over again from a new physician you just met. And, you don’t have to continually educate a doctor about your health and your concerns. By shortening the learning curve, we can advance your treatment and care.
It makes us all better. Because we limit our patient load, our staff isn’t overwhelmed. This leads to more thoughtful analyses, better decision making, and ultimately a better experience for you.
At Spry, we like our personal practice. We think you will, too