FAQs

What is Personal Primary Care?

Personal primary care means having a meaningful partnership with your doctor through an extraordinary patient experience with individualized attention and amenities designed to keep you comfortable. Your doctor will create a personalized health care plan and coordinate with specialists when necessary. You will see the same doctor at each visit.

What are the membership plans?

Spry has two membership plans for health care. 

Spry Complete Membership is unlimited access, with no additional out of pocket expenses for primary health care services.

Spry Choice Membership offers the convenience, comfort, and facilities of Spry, with the flexibility to pay as you go for each visit or service.

Do you take insurance?

Spry accepts most Medical Mutual of Ohio plans. Spry will help with reimbursement from your insurance regardless of the plan.

Do I still need insurance if I am a Spry member?

Spry membership is not an insurance plan. You will still need an insurance plan to cover the cost of blood tests, X-rays, subspecialty care and hospitalization.

Can I use my HSA/FSA?

Please contact your tax accountant or other advisor to discuss which of your Spry expenses are eligible for payment under an HSA or FSA. Generally speaking, all medical care expenses qualify but membership fees do not.

What are your hours?

Our office is open Monday-Friday with physicians on site during normal business hours. If member needs arise, we can schedule appointments before or after hours. Parking is available in the adjacent garage. Your parking ticket will be validated at your visit.

Do you offer travel medicine?

We offer travel medicine consultations and all travel-related immunizations conveniently administered at Spry.

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We suggest you contact us as soon as you make travel plans to ensure you receive the correct vaccines and medications appropriate for the date and place of travel.

How are specialist referrals handled?

When your needs extend beyond primary care, Spry will direct you to an appropriate specialist or hospital and coordinate your care within your insurance network.

811 Prospect Avenue East | Suite 200 | Cleveland, Ohio 44115

© 2020 Spry Personal Primary Care 

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